ConversationsWithMoms:Every day Conversations with a Mom Blog




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Welcome to Friday Frustrations, a weekly blog carnival dedicated to getting things off our chests. If you would like to participate, grab the button and enter your Friday Frustrations link on Mr. Linky. You can write about several frustrations or just one. It’s up to you.

You don’t need to pick the same topic as I do.

I’m grateful for the fact that both my husband and I live in a country with medicare.  I didn’t have to worry about paying a ton of money to deliver both my sons or when I got my appendix out.

For those items (medications etc..) that are not covered, both my husband and I are covered with our work plan.  In theory, this is a good deal.  Since I changed companies 2 years ago, thus changing my group benefits, it’s been a different story.

For some reason, this company loves rejecting almost all my claims.  Yesterday I received the money that I claimed for the last 6 months of expenses.  I claimed over $600 in expenses for medications and vaccines and received $52.98 back.  Thank goodness for coverage or I would have been $52 short.  If I were talking you’d hear the sarcasm.

What’s worse is that I called before and was told that it would be covered.  Only 1 claim was accepted, which I don’t call covered.  When I called to ask them about it, the lady on the phone practically called me a liar and didn’t believe that I had been told it was covered.  It’s not my fault that the first time I called, I spoke to someone who didn’t know what she was talking about.  So now I have to send them to my husband’s insurance and pray that they accept it.

I know I shouldn’t complain because I still get the biggest expenses covered but it’s just a pain to be told one thing and then it not happen.  I don’t think that Insurance companies are trained in Customer Service either.  No offense to anyone reading this in the Insurance Industry.  I don’t mean to discriminate.  I’m just frustrated.


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